To celebrate its 10th Anniversary, COSMEBIO carried out a survey in partnership with IPSOS aimed at evaluation brand recognition of its ORGANIC Cosmetic label by French consumers.
In September 2011, COSMEBIO launched its first Brand-Awareness Survey in France. The survey was carried out on a sample of 600 French women: 500 non-Organic Cosmetic consumers and 100 Organic Cosmetic consumers.
The objective of the survey was to evaluate customer trust with regard to the COSMEBIO ORGANIC label. This study showed that the ORGANIC label, the benchmark certification for French Organic Cosmetics, was readily recognized by a wide majority of consumers.
As was to be expected, Organic Cosmetic consumers were more brand aware and better informed on labels and certifications than non-Organic Cosmetic consumers.
Our ORGANIC label was ranked first with aided brand-awareness.
Our ORGANIC label was ranked first by 57% of non-Organic Cosmetic consumers and by 93% of Organic Cosmetic consumers included in the survey.
34% of non-Organic Cosmetic consumers claimed not to be familiar with any of the labels they were shown, as opposed to only 5% of Organic Cosmetic consumers.
COSMEBIO’s brand image is based on three main concepts
Both surveyed groups spontaneously associated our ORGANIC label with the three main concepts that identify it: ‘Organic’ / ‘Natural’ / ‘Cosmetic’
For both surveyed groups, ‘certification/inspection’ were the basic criteria that distinguished Organically-Certified products from so-called 'Natural’ products.
The values guaranteed by our ORGANIC label were readily associated with it
Preserving the environment (88% of the target group), protecting consumer health (87% of the target group) and guaranteeing product quality (81% of the target group), were the three basic values quoted by consumers for our Organically-certified products.
Where customer trust was concerned, consumers praised the natural, organic and ecological composition of ORGANIC-certified products, i.e. 90% of the target group.
Interestingly, customer trust was higher for the target group compared to the group of non-organic cosmetic consumers, as a result of their lack of information on our ORGANIC label and the values it stands for.
COSMEBIO is planning to repeat this survey in two years time, in partnership with IPSOS, in order to evaluate changes in the buying habits of non-organic cosmetic consumers and target consumers.
This survey also showed that when consumers buy organic cosmetics, they are increasingly aware of the choices they are making in favour of healthy, organic, natural and chemical-free cosmetics, and are concerned about ethical values and fair-trade.
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10 years of trust towards industrials and consumers.
Paris, January 31st 2012 - COSMEBIO gathered journalists of the cosmetic and beauty sector from both consumer and professional magazines.
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By joining COSMEBIO, cosmetic companies help create a synergy among all the players involved in the natural and organic cosmetic industry. A dedicated platform is also available to them for exchanging with others. By marketing their products under the COSMEBIO label, they are building customer trust, providing transparent information and promoting natural ingredients.
Becoming a COSMEBIO member, means:
- Joining over 390 members fully engaged in natural and organic cosmetics,
- Creating a synergy between players involved in a flourishing industry,
- Marketing products under a label that promotes transparency and builds customer trust,
- Increasing brand and product visibility,
- Attending training courses and getting updated news at preferential fees,
- A strategy geared towards improvement for promoting the well-being of consumers and preserving the environment,
From the selection of raw materials through to the manufacturing process, COSMEBIO guarantees the quality of products and helps preserve the environment. The commitment of COSMEBIO members to support sustainable development and provide consumers with transparent information is the keystone to building customer trust.
For this reason, COSMEBIO guarantees strict principles:
- Products with the COSMEBIO label are made with natural and natural-origin ingredients, 10% of which (20% in the future) must be produced by organic farming,
- Products with the COSMEBIO label are produced using strictly controlled green manufacturing processes,
- Products with the COSMEBIO label are submitted to strict inspections carried out by independent certification bodies.
On December 13th 2011, COSMEBIO organized a training day in Paris on Fair Trade and Biodiversity, two strategic issues for the natural and organic cosmetics industry.
A high level, hands-on, interactive training course chaired by recognized experts.
Two Cosmebio members were rewarded during the exhibition :
-Florame / www.florame.com
Social engagment through Trade Fair projects
-NOVEXPERT / www.novexpert-lab.com
International Buyer delegation’s « Love at first sight »
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COSMEBIO, partner of the Vivexpo exhibition in Bordeaux on 8,9,10 October and in Rennes on 19,20,21 November 2010. Please find hereunder a link leading to an interview given by Betty Santonnat, Development Director of Cosmebio, during the 2009 edition of the exhibition.
http://www.vivexpo.com/salon-sante-bien-etre/interview-cosmebio-05-10.php